artakedowntool

The BEST customer service starts with the takedown tools! If you need frt help, super safety help and more, refer to our help page

Help Center & Support from The Takedown Tools

Make Changes to existing orders

Pre-Order

To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri

To apply a promo or discount code:&#x2022; Proceed to checkout and enter your code in the [&apos;Discount Code&apos;] field.&#x2022; Click [&apos;Apply&apos;] to see your new total before finalizing your order.&#x2022; Only one code can be used per order.If you&#x2019;re having trouble entering your promo code, please try clearing the cache on your web browser or trying on a different device.

How do I apply promo/discount codes?

Orders can be canceled within [2 hours]. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel you

Orders can be canceled within [2 hours].Please email our team with your cancellation request as soon as possible.You will receive confirmation of your cancellation if we&#x2019;re able to make it happen.After this period, we may not be able to cancel your order as it might already be in processing or shipment.If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.

What is your cancellation policy?

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). ALSO SEND A PICTURE OF THE SHIPPING

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.Include a photo of the item received and the name of the missing item(s). ALSO SEND A PICTURE OF THE SHIPPING LABEL WHICH IT ARRIVED IN. Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.We we&#x2019;ll resolve the situation as best we can!

What do I do if I receive the wrong item in my order?

Yes, we do offer expedited shipping for domestic orders only for [$17.99]. Please keep in mind that the order processing can take up to [24 of hours].

Yes, we do offer expedited shipping for domestic orders only for [$17.99].Please keep in mind that the order processing can take up to [24 of hours].

Do you offer expedited shipping?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number into our tracking page. Tracking information may not be immediately available after your order is placed. It can take up to [24-48 hours] for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.

How do I track my order?

WHEN a customer asks to update or resend order confirmation email after order placement:

WHEN a customer asks to update or resend order confirmation email after order placement:<ul><li>IF the email address cannot be updated due to system restrictions, THEN provide the current email used for the order and provide the order tracking number explicitly.</li><li>THEN collect order number, original and corrected email, escalate to a human agent and inform the customer their request has been forwarded for review.</li></ul>